Ghislaine Labelle

Organizational Psychologist, Author and Speaker

Ghislaine Labelle, M.Ps. CHRP, CSP is teaching companies and organizations how to "calm the waters at work" and providing them with the tools and resources they need to create and maintain a healthy work environment.

Ghislaine, an organizational psychologist and award-winning author, is one of the foremost experts in organizational health and conflict resolution in the workplace. Known as "the expert to call" to release tension in the workplace, she teaches audiences how to create a positive work environment, build stronger teams and effectively manage organizational health.

With over 10 years experience as a professional speaker, Ghislaine knows how to connect with an audience. Well known for her sense of humor and down-to-earth approach, she uses experiences from her consulting practice and her personal life to deliver a timely message of workplace health and wellness-a message that resonates with managers no matter the industry, group or organization.

Ghislaine is renowned for her natural ability to diagnose and manage the complexities of human issues in an organization. Her practical and innovative programs cover everything from establishing a harmonious workplace to improving synergy among team members. 

"First with a witness's eye and then with an expert's eye, Ghislaine Labelle knows exactly how to identify complex issues in conflict management and resolve them in an efficient way."~ Normand Richard, Director of Organizational Development and Human Resources, TNC

Ghislaine is also the founder of Groupe Conseil SCO, a consulting firm specializing in organizational effectiveness. Over the last 20 years, she has successfully performed numerous interventions targeting the performance of work teams: diagnosis and improvement of workplace climate, teambuilding, prevention and conflict resolution, and leadership and management coaching.

Ghislaine is the author of two books in French : Une équipe du tonnerre and Comment désamorcer les conflits au travail. Her second book won a prize for the best Human Resources Management book (Business Book Awards) in 2006 and is available in English under the title Calming the Waters at Work: How to Deal with Workplace Conflicts. Ghislaine has also been published in several professional association magazines.

When not working as a consultant and trainer for professionals, managers and employees, of which she's trained several thousand in the past 10 years, Ghislaine is a lecturer for the Doctoral Program in Psychology at the University of Sherbrooke in Canada.

Books

• Une équipe du tonnerre (2001)
• Comment désamorcer les conflits au travail (2005)
• Calming the Waters at Work : How to Deal with Workplace Conflicts (2009)

Honors & Awards

• Calming the Waters at Work (French version): Winner of the best Human Resources Management book, 2006

Membership & Associations

• Canadian Association of Professional Speakers (CAPS)
• Global Speakers Federation (GSF)

Testimonials

David M. Lank, CM, F.R.S.A., Director Emeritus, Dobson Centre for Entrepreneurial Studies

"Conflicts can steal precious time from small business managers. Ghislaine Labelle has had years of personal experience and exposure to conflict resolution, and she brings great insight to MBA students enrolled in Managing a Small Business Enterprise program at McGill University. Her style and vast knowledge, seamlessly combined in her presentation, had a significant impact on the MBA students. The discussions that are engendered are always lively and to the point. Increasingly, MBA programs must rely on this kind of real-life expertise for the training and the development of tomorrow's leaders."

Marie-Claude Gagnon, M.A., M.A.P., Psychologist and Senior Counsellor, Continuing Education, University of Laval in Qubec

"In the last four years, I have had the privilege of collaborating with Ghislaine. She not only demystifies conflicts for managers and team members but gives plenty of advice on how to prevent them. Written with a creative approach, CALMING THE WATERS AT WORK will certainly help you resolve difficulties whether you experience them at work, in your family or even on vacation!"

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