FIT (Fee includes Travel) Ex-CEO of Hawaii CU-ATM Inc who addresses the strategic use of corporate mythology in terms of vision, leadership, branding, and service delivery.
Susan Luke is a corporate mythologist who brings a unique combination of hands-on CEO experience, proven consulting and coaching skills, and superb presentation abilities to your organization. As the CEO of a technical services organization (1984-1988 Honolulu, Hawaii), she oversaw the execution of the original 5 year plan in 3 years, exceeded growth targets by 300%, paid dividends ahead of schedule, and completed a successful merger into a larger entity. In 1988, she took her personal experience, combined it with extensive research, and began coaching all levels of leadership and working with staff on understanding how harnessing the power of stories shapes corporate culture and provides an accelerated decision making process at every level of the organization. The effectiveness of her insights, and universal truths of her models and experience, broadened her client list to a wide variety of sectors and organizations. She is recognized, both domestically and internationally, as an inspirational speaker, trainer, and management consultant, providing information, practical strategies and techniques, through highly interactive learning / coaching sessions for her clients. Susan's ability to relate to the participants in her workshops demonstrates why so many of her clients are repeat customers. She understands the concerns of both leadership and staff and is known for her ability to listen and comment appropriately. Her research guarantees that she provides leading edge information, educated insight, and is able to help others discover what works best for them as individuals and as part of the organization's corporate culture. Skilled in leadership development methodologies, communication skills, customer service, performance management systems, and coaching ability, Susan adds value to all her client organizations. Not only has she delivered training in these related areas, but she has also designed and implemented programs and strategies for a variety of organizations, including multinational organizations. These experiences have added to her knowledge of diverse 'best practices' and models which she is able to address, and help others modify for their individual, specific needs to attain their desired results. Her clients include organizations across industry lines, including in multiple Fortune 500 companies, throughout North America, as well as in the UK, Europe, Asia, Australia, and the Pacific Rim. Susan is a Certified Strategic Planner, a superb facilitator, and one of less than 8% of the 7,500-member International Federation of Professional Speakers to hold the Certified Speaking Professional (CSP) Designation. She is the author of Log Cabin Logic, a contributing author to the anthology Grand Stories, publisher of the ezine 'Myths R Us', and has written numerous articles for trade publications. Industry Experience: Financial Services; Hospitality; Energy; Utilities; Oil & Gas; Chemicals; Manufacturing; Government; Education; Transportation.