Beth Dockins is the Director of Customer Service for Scotts LawnService. Integrating traditional customer service with social, text and email, Beth is a highly sought after speaker for any event that touches service innovation.
bethdockins about 5 hours ago 5K, Malbec and twitter is a great way to wind down!
bethdockins about 17 hours ago RT @GuyKawasaki: 10 types of annoying people you’ll encounter on flights, and how to deal with them
What are your pet peeves on... http://t…
bethdockins about 21 hours ago “@AmyStark I wonder how this will change the SoMe landscape?You can never step in the same Internet twice. http://t.co/TgbiHqiVfA” well said
bethdockins about 1 day and 7 hours ago @MelissaJBond @Delta I've had luck going online with their email. It is NOT a good experience tho
bethdockins about 1 day and 7 hours ago @dandakich I have to lay a bet on the Colts record for this season. 11-5 again? What are your thoughts?
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