Bare Knuckle Customer ServiceHow to deliver a knockout customer experience and hammer the competitionHow you treat your customers and what you do to keep the coming back for more will have the biggest impact on your bottom line. Get the service right and you'll ... [more]
Bare Knuckle NegotiatingKnockout Negotiation Tactics They Don't Teach You In Business SchoolWritten by a veteran salesman and negotiator with a track record spanning millions in sealed deals, this book draws on the most advanced techniques used today by elite negotiators and professional influencers. ... [more]
Bare Knuckle SellingKnockout Sales Tactics They Don't Teach In Business SchoolWritten by a sales veteran with a track record spanning millions in sealed deals, this book blends the best psychological, NLP and classic persuasion techniques with a street-wise, gritty success system based ... [more]
Creating High Performance Sales Compensation PlansYour Sales Management Guru's Guide to:Sales compensation is only one ingredient in building a high performance sales team, but a very important one. In 25 years I have created many sales compensation plans and during the last ... [more]
Recruiting High Peformance Sales TeamsYour Sales Management Guru's Guide to:What’s the number one challenge of sales management? Recruiting and hiring top talent. Where organizations have focused on quality hiring sales and revenue problems don’t exist, customer satisfaction levels are high ... [more]
Sell your product, not your soulA hype -free guide to sellingSelling skills are an important part of any business career. Whether you are in a current sales role, aspiring to be in one, or in a senior sales, marketing or general management ... [more]
An Aggresive Plan to Grow Your AgencyA journey of a thousand miles starts with a single step. This first step is to approach the managing and building of your agency with a business plan that does two things:
(1) ... [more]
The Challenge of ValueHow to Drive up the Value of your Products and make a lot more Profit!First you must understand your customer and what is important (valuable) to him personally and to his business in terms of the three elements of the Value Triad©.
Second you must understand ... [more]
How to Soar Like an Eagle In a World Full of TurkeysA practical guide to becoming the extraordinary person everyone always wanted to be. Here are the winning strategies, techniques, methods and thoughts that will inspire, empower and motivate anyone toward a better ... [more]
Relationship SellingThe Eight Competencies of Top Sales ProducersThis book has been rewritten numerous times since I first published it in the mid 1980s. In 2002 I released this completely rewritten hardcover edition, then the softcover came out in 2005. ... [more]
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