advancing the professional speaking community worldwide.
Words that Change Minds
Mastering the Language of Influence
Words that Change Minds covers:
- The 6 Motivation Triggers that people need to get excited about something
- The 8 Working Traits that describe how people process information, environments they need to be productive, their ...
The Customer is Bothering Me
How to Change Attitudes, Improve Results and Grow Your Bottom Line
Your customers pay attention to how you attract and treat them. If you do not understand what truly motivates them, they are likely to get their needs met elsewhere. The ... [more]
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